Vision

Our Mission

Our Mission is to achieve excellence in the formulation and implementation of Customs and Excise initiatives aimed at:-

Realizing the revenues in a fair, equitable and efficient manner.

Administering the Government's economic, tariff and trade policies with a practical and pragmatic approach.

Facilitating trade and industry by streamlining and simplifying Customs and Excise processes and helping Indian business to enhance its competitiveness.

Creating a climate for voluntary compliance by providing guidance and building mutual trust.

Combating revenue evasion, commercial frauds and social menace in an effective manner.

Our Commitment

We shall carry out our tasks with:-

integrity and judiciousness.

courtesy and understanding.

objectivity and transparency.

promptness and efficiency We shall encourage and assist voluntary tax compliance by our clients.

Our Strategy

To achieve our mission, we would focus on:-

Enhancing the use of Information Technology

Streamlining Customs and Excise procedures

Encouraging voluntary compliance

Evolving cooperative initiatives

Assisting in the formulation of Tariff Policies

Combating revenue evasion, commercial frauds and social menace effectively

Measuring conformance to service delivery standards · Developing professionalism and responsibility

COMMISSIONERATE

THE NATIONAL PORTAL

e- Helpline